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Welcome to Mint Office Cleaning London

Empra Cleaning provides high quality office cleaning services to a wide range of companies across London and the South East. A dynamic and forward-thinking company, we pride ourselves on delivering outstanding customer service and bespoke cleaning packages that meet your requirements now, and in the future. We know that finding a reliable, trustworthy cleaning service for your company can be a difficult task. Our values enable us to build long-standing, sustainable relationships with our clients. We are reliable, we always put our customers first and we are supportive to all of our staff. That’s why at Empra Cleaning, staff turnover is low and client retention is high, making us the best choice for office cleaning London.

Why Choose Us

We aim to deliver quality and excellence whilst providing an efficient and cost-effective service. Our highly trained, experienced operatives are meticulous no matter which service you require. Along with office cleaning London our other support services include carpet cleaning, janitorial supplies and window cleaning.

All staff are well trained and adhere to strict business processes, we understand they are integral to ensuring quality is delivered. The stringent processes put in place and our operatives attention to detail guarantees that excellence is always delivered. With no hidden charges for training and administrative functions the price you see is the price you will pay.

Supported by strong management our highly trained, friendly, English speaking staff are meticulous and professional. The guidance and support all operatives receive ensures low turnover of staff. All staff carry I.D cards, wear branded uniforms and will not carry out works until they are fully vetted and pass all checks.
Strict business processes are set in place by our hands-on management and area supervisors. Service level agreements are drawn up and key performance indicators are outlined to ensure that quality is delivered throughout the duration of the contract. Our area supervisors carry out audits on a daily, weekly, monthly and quarterly basis depending on contract size.

We manage the transfer of staff during the transition phase of a new contract and we are well versed in TUPE regulations and procedures.

When taking over a new contract the existing processes will be examined to assess the areas of weakness. In order to increase efficiency, schedules and staffing will be inspected to discover areas in need of improvement and implement the necessary procedures going forward. Leading technologies are utilised across all business processes to ensure efficiency and quality.
At Empra we pride ourselves on excellent customer relations and understand the importance that client-contractor dialogue plays. We know that last minute changes can often be made and each client is assigned a dedicated contract manager. Any queries are always dealt with quickly and in a positive manner.

Our pricing structure is clear with all fixed and variable costs outlined from the outset. Management costs will be included in pricing with no hidden charges.

Our Eco-friendly policies ensure that environmentally friendly products are used where possible. We are currently working towards the ISO 14001 accreditation.

Testimonials

“We would have no hesitation to recommend Mint Cleaning who have been cleaning our offices for over 5 years and they have always provided a great service”

WWE Entertainment

“Mint Cleaning are reliable, efficient and the quality of their work is consistently great. Customer service is excellent and they are always on hand to help when we need them.”

BNP PARIBAS

“We have been working with Mint for about 2 years now. Their customer service is excellent and they always try to accommodate every job with the best service possible. I am more than happy to recommend Mint to all our clients”

Currell Residential

Some of Our Clients

Ranging from large blue-chip transnationals to local businesses we have built up long-standing relationships with many clients over the years. Regardless of size and budget they all receive the same special care and attention. Here are some we are proud to call our clients.